Privacy Policy

TSIF-HK Limitec(arleomax.com) values your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection Act and other relevant laws and regulations. This Privacy Policy explains how TSIF-HK(hereinafter referred to as the “Mall”) operating the online shopping mall (Arleomax.com) (hereinafter referred to as the “Website”) handles the personal information of its customers. Β 

Article 1 (Purpose of Processing Personal Information)

The Mall processes personal information for the following purposes. The processed personal information will not be used for purposes other than those stated below, and we will seek your prior consent if the purpose of use changes.  

  1. Membership Registration and Management: To process membership registration, identify and authenticate members, maintain and manage membership qualifications, prevent fraudulent use of services, verify the consent of legal guardians for processing personal information of children under 14 years of age, provide various notices, and handle grievances.
  2. Provision of Goods and Services: To process product orders and payments, issue and manage software licenses, provide content, arrange delivery, provide after-sales service, offer opportunities to participate in events, and provide customized services.
  3. Customer Inquiry Handling: To handle customer inquiries and complaints, and preserve records for dispute resolution.
  4. Marketing and Advertising: To provide information on new products and services, offer event information, provide customized advertisements, offer services and display advertisements based on demographic characteristics, track access frequency, and compile statistics on member service usage.
  5. Software License Management and Technical Support: To authenticate and manage software licenses, provide update notifications, and offer technical support.

Article 2 (Personal Information Items to be Processed)

The Mall processes the following personal information items to achieve the purposes of service provision and usage.

  1. Required Collection Items:
    • Upon Registration: Name, ID, password, email address, contact number.
    • Upon Order Placement: Shipping address, payment information (varies depending on the payment method).
    • Upon Software License Issuance: Product information, system information (if necessary).
  2. Optional Collection Items:
    • Address, date of birth, interests, consent for marketing use, etc.
  3. Automatically Collected Items:
    • IP address, cookies, MAC address, service usage records, access logs, records of improper use, etc.

Article 3 (Period of Processing and Retaining Personal Information)

In principle, your personal information is retained and used until the purpose of processing the personal information is achieved. However, we will retain personal information for the periods specified below in the following cases:

  1. Membership Information: Until membership withdrawal. However, exceptions apply in the following cases:
    • When retention is required by relevant laws such as the Commercial Act, the information will be retained for the period stipulated by the relevant laws.
    • When a separate retention period is stipulated in the Terms of Service or this Privacy Policy (e.g., records of fraudulent use).
  2. Order and Payment Information: Retained for 5 years in accordance with relevant laws (Act on Consumer Protection in Electronic Commerce, Etc.).
  3. Software License Information: Retained during the license validity period or, in the case of a perpetual license, for the period necessary for service provision and management.
  4. Customer Inquiry Records: Retained for 3 years.

Article 4 (Matters Concerning the Provision of Personal Information to Third Parties)

In principle, the Mall does not provide your personal information to third parties. However, in the following cases, we may provide personal information to third parties with your consent or when there is a special provision in the law in accordance with relevant laws.

  1. With your prior consent: We will clearly inform you of the recipient, the purpose of provision, the personal information items to be provided, and the recipient’s period of use of the personal information and obtain your consent.
  2. When required by law or when a request is made by investigative authorities in accordance with the procedures and methods prescribed by law for investigative purposes.
  3. When necessary for the provision of services such as product delivery: We may provide the delivery company with the minimum necessary customer information (name, address, contact number) for delivery purposes.

Article 5 (Matters Concerning the Entrustment of Personal Information Processing)

The Mall may entrust the processing of personal information to external professional companies for service improvement and efficient personal information processing. When entering into consignment contracts, we comply with personal information protection-related laws and regulations, provide only the minimum personal information necessary for the entrusted tasks, and manage and supervise the entrusted party to ensure the safe processing of personal information.

[Entrusted Party (Consignee)], [Details of Entrusted Tasks], [Entrustment Period]

(If there is no entrusted processing of personal information, this section should be deleted or stated as “Currently, there is no entrustment of personal information processing.”)

Article 6 (Procedure and Method of Personal Information Destruction)

The Mall destroys personal information without delay when the personal information retention period expires or the purpose of processing is achieved. The destruction procedure and method are as follows:

  1. Destruction Procedure: The personal information you provide will be stored for a certain period in accordance with internal policies and relevant laws after the purpose is achieved and then destroyed. This personal information will not be used for any purpose other than the retention purpose unless required by law.
  2. Destruction Method:
    • Electronic File Format: Permanently deleted using irreversible technical methods.
    • Paper Document Format: Shredded or incinerated.

Article 7 (Rights and Obligations of Data Subjects and How to Exercise Them)

As a data subject, you have the following rights:

  1. Right to Access Personal Information: You can request access to your personal information held by the Mall at any time.
  2. Right to Rectification and Erasure of Personal Information: You can request rectification or erasure of your personal information if there are errors, etc. However, erasure may be restricted by law.
  3. Right to Restriction of Processing of Personal Information: You can request the restriction of the processing of your personal information at any time. However, you may not be able to use the services if the processing of essential personal information for service provision is restricted.
  4. Right to Withdraw Consent: You can withdraw your consent to the collection, use, and provision of personal information at any time. Withdrawal of consent may result in the termination of your membership. Β 

You can exercise the above rights by contacting the [Personal Information Protection Officer or relevant department contact information] in writing, by phone, or by email, and the Mall will take necessary action without delay.

Article 8 (Installation and Operation of Automatic Personal Information Collection Devices and Their Refusal)

The Mall may operate ‘cookies’ and other similar technologies to provide customized services and improve user convenience. Cookies are small text files that the website server sends to your browser and are stored on your computer’s hard drive.

  1. Purpose of Using Cookies: To analyze the access frequency and visit times of members and non-members, understand users’ preferences and interests, track user activity, and assess participation in various events and visit counts to provide targeted marketing and personalized services.
  2. How to Refuse Cookie Settings: You have the right to choose whether or not to allow cookies. You can configure your web browser settings under [Tools] > [Internet Options] > [Privacy] > [Advanced] to accept all cookies, be notified when a cookie is set, or reject all cookies. However, refusing to install cookies may cause inconvenience in using the Website.

Article 9 (Measures to Ensure the Security of Personal Information)

The Mall takes the following measures to ensure the security of your personal information:

  1. Administrative Measures: Establishment and implementation of internal management plans, regular employee training, etc.
  2. Technical Measures: Access control for personal information, management of access rights, encryption of important information (such as passwords), installation and periodic updates of security programs. Β 
  3. Physical Measures: Access control to computer rooms and data storage rooms, etc.

Article 10 (Personal Information Protection Officer and Contact Information)

The Mall has designated the following Personal Information Protection Officer and contact person for inquiries, complaint handling, etc., related to the protection of your personal information.

  • Personal Information Protection Officer:
    • Name: Dongcheol Seo
    • Title: Manager
    • Contact Number: +82-10-5454-8835
    • Email: sdch@arleomax.com
  • Personal Information Protection Manager:

You can contact the Personal Information Protection Officer or the designated manager for all inquiries, complaint handling, and damage relief related to personal information protection arising from your use of the Mall’s services. The Mall will promptly and sincerely respond to and process your inquiries.

Article 11 (Changes to the Privacy Policy)

This Privacy Policy may be amended due to changes in relevant laws, policies, or the Mall’s internal operating policies. In the event of any changes, we will provide notice on the Website at least seven (7) days prior to the effective date of the changes, and for significant changes, we will provide notice at least thirty (30) days in advance.

  • Effective Date: 23 April, 2025
  • Last Updated Date: 23 April, 2025